Outage in Exclaimer

Exclaimer Cloud UI unavailable in Europe

Resolved Minor
July 21, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating a possible service alert. Issue: An Azure SQL incident in Europe is causing connections attemps from the Exclaimer Cloud UI to fail. Azure engineers are aware of the issue and are currently identifying the root cause. Symptoms: The Exclaimer Cloud UI is unavailable as the service is unable to make a connection to the Azure SQL instance. Mailflow is unaffected. Next Update In: 60 minutes or sooner
Components affected
Exclaimer Onboarding Exclaimer Cloud UI
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 07/21/2022 06:45AM

Exclaimer engineers have confirmed re-established connections to the Azure SQL instance as of 06:16UTC. However Azure engineers are still investigating the full extent of the incident.

If the Azure SQL incident status changes customers may find that that they will be unable to log into the UI. Engineers are continuing to monitor the situation for developments.

Next Update In: as events warrant

IDENTIFIED about 2 years ago - at 07/21/2022 05:42AM

We are investigating a possible service alert.

Issue: An Azure SQL incident in Europe is causing connections attemps from the Exclaimer Cloud UI to fail. Azure engineers are aware of the issue and are currently identifying the root cause.

Symptoms: The Exclaimer Cloud UI is unavailable as the service is unable to make a connection to the Azure SQL instance. Mailflow is unaffected.

Next Update In: 60 minutes or sooner

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