Outage in Exclaimer

Undeliverable message when replying to support Tickets

Minor
October 07, 2025 - Started 1 day ago
Official incident page

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Outage Details

Exclaimer's Support team is aware of an issue that caused an Undeliverable message to be received when replying to an existing ticket. The problem should no longer be occurring; however, we are still investigating the cause. You can log in to our support portal directly to access your current tickets and respond to the associated Support Engineer using the steps within this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141
Latest Updates ( sorted recent to last )
INVESTIGATING 1 day ago - at 10/07/2025 09:48AM

Exclaimer's Support team is aware of an issue that caused an Undeliverable message to be received when replying to an existing ticket. The problem should no longer be occurring; however, we are still investigating the cause.

You can log in to our support portal directly to access your current tickets and respond to the associated Support Engineer using the steps within this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141

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