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Exclaimer's Support team is aware of an issue that caused an Undeliverable message to be received when replying to an existing ticket. The problem should no longer be occurring; however, we are still investigating the cause.
You can log in to our support portal directly to access your current tickets and respond to the associated Support Engineer using the steps within this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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