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Outage in Exclaimer

Microsoft incident causing issues with signature imprinting and the portal in multiple regions

Resolved Major
April 24, 2026 - Started 6 days ago - Lasted about 17 hours
Official incident page

Incident Report

Summary AI Generated

Exclaimer experienced a 16.7-hour outage affecting signature imprinting and portal access across multiple regions due to a Microsoft Azure outage. The incident caused intermittent failures for customers trying to access the Exclaimer Cloud UI and email signature services. Full functionality was restored after Microsoft resolved the underlying Azure infrastructure issues.

We are currently experiencing issues with signature imprinting and access to the Exclaimer portal across multiple regions. This is due to an ongoing outage with Microsoft Azure - https://azure.status.microsoft/en-us/status We are actively monitoring the situation and will provide further updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/25/2026 08:41AM

The azure incident has been resolved and our Exclaimer engineers we have been able to restore full functionality for our customers.

Extended monitoring has not indicated any other outstanding issues at this time. If you are continuing to have issues with Exclaimer signature imprinting or the portal, please reach out to our support team, who will be happy to help.

IDENTIFIED 6 days ago - at 04/24/2026 10:07PM

We are continuing to see improvements, with no further reports at this time. Microsoft is still in the process of rolling out changes across the region, and we are closely monitoring progress.

We will provide further updates as they become available.

IDENTIFIED 6 days ago - at 04/24/2026 06:44PM

We are observing improvements in signature imprints and portal access. However, intermittent failures may still occur as the underlying Azure issue is not yet fully resolved. We continue to actively monitor progress from Microsoft and will provide updates here as more information becomes available.

INVESTIGATING 6 days ago - at 04/24/2026 04:03PM

We are currently experiencing issues with signature imprinting and access to the Exclaimer portal across multiple regions. This is due to an ongoing outage with Microsoft Azure - https://azure.status.microsoft/en-us/status
We are actively monitoring the situation and will provide further updates as they become available.

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