Outage in Exclaimer
Message processing issues in EU
Resolved MinorIncident Report
Summary AI Generated
An Azure storage failure in the EU2 region caused delays in message processing for Exclaimer's mail routing services, affecting both Office 365 and G Suite integrations. Messages processed in the EU region experienced delays during the 4.6-hour incident. The issue was resolved after Microsoft restored the Azure SQL database, engineers re-enabled EU2 endpoints, and confirmed all services returned to normal operation.
Issue: An Azure storage failure in EU2 is resulting in delays processing messages there, engineering teams are actively mitigating the issue.
Symptoms: Some messages processed in EU could be delayed.
Next Update In: 30 mins or less
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/28/2026 01:12PM
The Azure SQL database in EU2 has been fully restored by Microsoft. EU2 endpoints have been re-enabled and mailflow is balanced. All services are confirmed healthy with no further impact to customers.
MONITORING
6 days ago - at 05/28/2026 09:03AM
Exclaimer Engineers have successfully mitigated the issue and mailflow had returned to normal levels.
IDENTIFIED
6 days ago - at 05/28/2026 08:40AM
Issue: An Azure storage failure in EU2 is resulting in delays processing messages there, engineering teams are actively mitigating the issue.
Symptoms: Some messages processed in EU could be delayed.
Next Update In: 30 mins or less
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