Outage in Exclaimer
Issues purchasing Exclaimer through Microsoft Marketplace
Resolved MinorIncident Report
Summary AI Generated
Exclaimer experienced an issue lasting approximately 5 days that prevented customers from purchasing and setting up Exclaimer Cloud through the Microsoft Marketplace. A latent configuration issue within Exclaimer's Microsoft tenant was identified as the root cause, triggered by an undetermined change on Microsoft's side. Purchasing via authorized resellers, directly from Exclaimer, and starting trials remained unaffected throughout; the issue was resolved on June 30, 2026, restoring full Microsoft Marketplace functionality.
Exclaimer is aware of an issue that may cause problems when attempting to purchase and set up Exclaimer Cloud via the Microsoft Marketplace at this time.
Starting a Trial, or purchasing through an authorized reseller or directly from Exclaimer, is working as expected.
More information will be provided once it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 06/30/2026 02:53PM
Customers are now able to purchase and set up via Microsoft marketplace again. There was a latent configuration issue within our Microsoft tenant that only became a problem recently. We are still investigating what changed Microsoft side that lead to this becoming an issue.
IDENTIFIED
27 days ago - at 06/25/2026 04:48PM
Exclaimer is aware of an issue that may cause problems when attempting to purchase and set up Exclaimer Cloud via the Microsoft Marketplace at this time.
Starting a Trial, or purchasing through an authorized reseller or directly from Exclaimer, is working as expected.
More information will be provided once it is available.
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