Outage in Exclaimer
Issues accessing Exclaimer Portal for some users
Resolved MinorIncident Report
Summary AI Generated
Some users experienced issues accessing the Exclaimer Portal, with the portal getting stuck on a loading page when attempting to launch. The issue was partial, not affecting all users or subscriptions. Exclaimer engineers identified the root cause and deployed a fix after 71.6 hours, resolving the access problems for affected users.
We are currently investigating an issue with some users not being able to access the Exclaimer Portal when choosing Launch, where the portal gets caught on a loading page.
The issue does not appear to affect all users and all subscriptions at this time
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 04/04/2026 10:03AM
Exclaimer Engineers have identified the cause of the issue and released a fix, and the issue is no longer impacting users who previously reported it.
Extended monitoring has not indicated any other outstanding issues at this time. If you are continuing to have issues accessing your Exclaimer subscription, please reach out to our support team, who will be happy to help.
IDENTIFIED
20 days ago - at 04/01/2026 12:06PM
Exclaimer Engineers have identified the cause of the issue and are currently working on a solution.
Further updates will be provided once this is released.
INVESTIGATING
21 days ago - at 04/01/2026 10:31AM
We are currently investigating an issue with some users not being able to access the Exclaimer Portal when choosing Launch, where the portal gets caught on a loading page.
The issue does not appear to affect all users and all subscriptions at this time
Latest Exclaimer outages
Multiple signatures appearing in some messages - 6 days ago
Signatures not being applied to some messages - about 1 month ago
Message processing issues in UK - about 1 month ago
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