Outage in Exclaimer

Datadog Metrics Issues

Resolved Minor
March 08, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Summary: Datadog Metric Issues Issue: Our metrics provider Datadog is currently unable to provide us with accurate metrics and health data. This is impacting our ability to scale and identify performance problems. We have manually scaled key systems in order to ensure continued service. Next Update In: 1h
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/08/2023 02:59PM

All systems are currently performing as normal once more. We are continuing to monitor the health of the service and will provide updates as required.

Issue: Our metrics provider Datadog is currently unable to provide us with accurate metrics and health data. This is impacting our ability to scale the service automatically in line with load, as well as proactively identify performance problems.

Symptoms: Some services may be reporting errors or delayed response

IDENTIFIED almost 2 years ago - at 03/08/2023 01:50PM

We have manually scaled key systems in order to ensure continued levels of service as the automatic scaling was not able to function due to the missing Datadog metrics. We are continuing to review the platform performance.

Issue: Our metrics provider Datadog is currently unable to provide us with accurate metrics and health data. This is impacting our ability to scale the service automatically in line with load, as well as proactively identify performance problems.

Symptoms: Some services may be reporting errors or delayed response

Next Update In: 60 minutes or sooner

INVESTIGATING almost 2 years ago - at 03/08/2023 12:10PM

We are investigating a possible service alert.

Issue: Our metrics provider Datadog is currently unable to provide us with accurate metrics and health data. This is impacting our ability to scale the service automatically in line with load, as well as proactively identify performance problems. We have manually scaled key systems in order to ensure continued levels of service.

Symptoms: Some services may be reporting errors or delayed response

Next Update In: 60 minutes or sooner

INVESTIGATING almost 2 years ago - at 03/08/2023 11:07AM

Summary: Datadog Metric Issues
Issue: Our metrics provider Datadog is currently unable to provide us with accurate metrics and health data. This is impacting our ability to scale and identify performance problems. We have manually scaled key systems in order to ensure continued service.
Next Update In: 1h

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