Outage in Exclaimer

Email Processing Delays

Resolved Minor
June 28, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a possible service alert. Issue: Potential message processing delays Symptoms: A subset of customers may experience message processing delays. This has been linked to a maintenance update applied to some of our infrastructure. We are currently investigating. Next Update In: 1hr
Components affected
Exclaimer Mail Routing - Office 365 Exclaimer Mail Routing - Office 365 Exclaimer Mail Routing - Office 365 Exclaimer Mail Routing - Office 365 Exclaimer Mail Routing - Office 365 Exclaimer Mail Routing - Office 365
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/28/2023 03:09PM

Engineers have confirmed that the previous service alert has been resolved.

The service is now back to full health and is working as normal.

Thank you for your patience.

MONITORING over 1 year ago - at 06/28/2023 01:41PM

Exclaimer engineers have confirmed that the reported issue has been fixed and the service is returning to normal status in all prior affected regions.

Engineers continue to monitor the stability of the system.

Next Update In: 2 hrs or sooner

IDENTIFIED over 1 year ago - at 06/28/2023 12:45PM

Exclaimer engineers have tested and identified steps to mitigate the issue on the affected infrastructure and are currently in the process of mitigating.

Next Update In: 1hr

INVESTIGATING over 1 year ago - at 06/28/2023 12:09PM

We are investigating a possible service alert.

Issue: Potential message processing delays

Symptoms: A subset of customers may experience message processing delays. This has been linked to a maintenance update applied to some of our infrastructure. We are currently investigating.

Next Update In: 1hr

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