Outage in Exclaimer
Onboarding - New O365 users unable to complete server-side setup
Resolved Major
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Outage Details
We have identified an issue caused by our SSL certificate provider where new certificates are not currently able to be provisioned. This will prevent new signups to the server-side product. Client-side and existing customers are unaffected.
Components affected
Exclaimer Onboarding Exclaimer Onboarding Exclaimer Onboarding Exclaimer Onboarding Exclaimer Onboarding Exclaimer OnboardingLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/09/2024 02:38PM
Engineers have confirmed that the previous service alert has been resolved.
The service is now back to full health and is working as normal.
Thank you for your patience.
MONITORING
over 1 year ago - at 01/09/2024 12:39PM
The incident reported by our certificate provider has now been resolved, and certificates are being provisioned and Exclaimer engineers have confirmed that the reported issue has been fixed and the service is returning to normal status.
Engineers continue to monitor the alert to ensure service.
Next Update In: As events warrant
IDENTIFIED
over 1 year ago - at 01/09/2024 12:08PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 1 year ago - at 01/09/2024 12:08PM
We have identified an issue caused by our SSL certificate provider where new certificates are not currently able to be provisioned. This will prevent new signups to the server-side product. Client-side and existing customers are unaffected.
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