Outage in Exclaimer
Database outage causing major outage in UAE
Resolved Minor
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Outage Details
Components affected
Exclaimer Client Side Signatures - Office 365 Exclaimer Imprinting Exclaimer Cloud UI Exclaimer Data Synchronization Exclaimer Sent Items Update Exclaimer Onboarding Exclaimer Mail Routing - Office 365Latest Updates ( sorted recent to last )
This incident is now confirmed to be fully resolved.
The database is now back online, and all services have returned to normal operation. Engineers continue to monitor.
We have identified the current issue as having been caused by an Azure database outage. Engineers have implemented a partial fix, that has resolved mail routing, analytics and feedback services. Imprinting and client side signatures remain degraded for customers using Salesforce integration. Data sync and onboarding remain unavailable until the database outage is resolved. We will continue to monitor and update.
We are currently investigating an issue caused by a database outage in Azure. More details to follow.
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