Outage in Exclaimer

Signatures not applying via server-side

Resolved Minor
August 14, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating an issue with the signature application on our server-side feature. We will provide an update shortly with the next steps for affected customers. This issue is not affecting mail flow.
Components affected
Exclaimer Imprinting
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/14/2024 10:23AM

All services are now back to normal levels, and messages are being imprinted by the server-side feature.

MONITORING about 1 month ago - at 08/14/2024 07:49AM

We have identified the issue with the server-side feature and have implemented a fix. We will continue to monitor.

INVESTIGATING about 1 month ago - at 08/14/2024 03:59AM

We are investigating an issue with the signature application on our server-side feature.

We will provide an update shortly with the next steps for affected customers. This issue is not affecting mail flow.

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