Outage in Exclaimer

Exclaimer Support Phone Outage

Resolved Minor
November 12, 2024 - Started 1 day ago - Lasted about 14 hours
Official incident page

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Outage Details

Unfortunately we are currently experiencing issues with our third party phone service resulting in customers being unable to make calls into Exclaimer Support team. We are working hard with our provider to fix this issue, however is likely to be ongoing until 9:30 GMT. We appreciate your patience and understanding in the meantime, and encourage you to please raise a support ticket if you are in need of technical support via our online form found on our website. Our support team will respond as soon as possible to resolve. Thank you
Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 11/13/2024 10:37AM

We can confirm our Exclaimer support phone lines are operational and accepting calls.

We apologize for the inconvenience caused and have appreciated your patience and understanding throughout.

Thank you

IDENTIFIED about 22 hours ago - at 11/13/2024 09:15AM

We have pin-pointed the issue and are working hard with our provider to resolve this issue, resolution is imminent.

We appreciate your patience and understanding in the meantime, and encourage you to please raise a support ticket if you are in need of technical support via our online form found on our website. Our support team will respond as soon as possible to resolve.

Thank you

INVESTIGATING 1 day ago - at 11/12/2024 08:39PM

Unfortunately we are currently experiencing issues with our third party phone service resulting in customers being unable to make calls into Exclaimer Support team.

We are working hard with our provider to fix this issue, however is likely to be ongoing until 9:30 GMT.

We appreciate your patience and understanding in the meantime, and encourage you to please raise a support ticket if you are in need of technical support via our online form found on our website. Our support team will respond as soon as possible to resolve.

Thank you

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