Outage in Exoscale

[Network] Increased internet network latencies and packet loss

Resolved Minor
July 15, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Need to monitor Exoscale outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exoscale, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating Increased internet network latencies and packet loss. We'll post an update as soon as we have more information.
Latest Updates ( sorted recent to last )
about 1 month ago - at 07/15/2025 05:17PM

Our transit provider confirmed a router issue on one of their core router. The root cause remain unknown at the moment. Situation is stable with traffic still being re-routed.

about 1 month ago - at 07/15/2025 04:06PM

Provider has been contacted, we are waiting for feedback. We'll keep the traffic re-routing in place until further update.

Incident is being de-escalated to performance impact until the traffic routing get back to nominal. No packet loss should be experienced.

about 1 month ago - at 07/15/2025 03:54PM

Affected traffic has been re-routed to alternate provider. We are monitoring the situation.

about 1 month ago - at 07/15/2025 03:51PM

Affected traffic routing has been re-routed. Routing should converge in the next minutes globally

about 1 month ago - at 07/15/2025 03:46PM

It looks like one of our internet transit provider is experiencing routing issues. We are applying mitigations to re-route the affected traffic

about 1 month ago - at 07/15/2025 03:32PM

We are investigating Increased internet network latencies and packet loss. We'll post an update as soon as we have more information.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook