Outage in Exoscale
Connectivity issues
Resolved MinorIncident Report
We are currently suffering from occasional packet loss. Investigations are under way.
Components affected
Exoscale Network Load Balancer NLB Exoscale API Exoscale Block Storage Exoscale Compute Exoscale Database service DBaaS Exoscale Object Storage SOS Exoscale CH-DK-2 Exoscale Managed Private Networks Exoscale Managed Kubernetes SKSNeed to monitor Exoscale outages?
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Latest Updates ( sorted recent to last )
5 months ago - at 11/11/2025 03:34PM
The connectivity issues we mainly related to a top-of-the-rack (TOR) misbehaving. The situation should have been recovered for most, if not all, customers.
We are monitoring the situation.
5 months ago - at 11/11/2025 03:12PM
A top-of-the-rack (TOR) is being reconfigured, and it should improve the situation.
5 months ago - at 11/11/2025 03:02PM
We are investigating the traffic flowing from our edge routers to our internal infrastructure.
5 months ago - at 11/11/2025 02:47PM
IPv6 connectivity is fine, it seems that IPv4 traffic is affected.
5 months ago - at 11/11/2025 02:43PM
We still haven't found the root cause, the investigation is still ongoing.
5 months ago - at 11/11/2025 02:30PM
From a monitoring perspective, we are not seeing any packet loss.
We are going to drain our transit provider in ZRH1 (Cogent).
5 months ago - at 11/11/2025 02:23PM
We are escalating the severity of the incident since multiple customers seem to be impacted. We are not seeing an emerging pattern.
We are actively investigating the situation.
5 months ago - at 11/11/2025 02:07PM
We are currently suffering from occasional packet loss. Investigations are under way.
Latest Exoscale outages
Increased Latency on Object Storage - about 3 hours ago
[NLB] Increased Error Rates and Latencies - about 19 hours ago
[NLB] Increased Error Rates and Latencies - 1 day ago
[API] Increased Error Rates and Latencies - 9 days ago
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