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Outage in Exoscale

[Network] Increased internet network latencies and packet loss

Resolved Minor
January 12, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating Increased internet network latencies and packet loss. We'll post an update as soon as we have more information.

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Latest Updates ( sorted recent to last )
about 1 month ago - at 01/12/2026 12:22PM

Mitigations have been applied and systems should be back to nominal, we are still monitoring the situation to ensure that no problems are visible anymore.

about 1 month ago - at 01/12/2026 12:01PM

The issue is linked to a single rack, we are still working on mitigations.

about 1 month ago - at 01/12/2026 11:21AM

We are investigating Increased internet network latencies and packet loss. We'll post an update as soon as we have more information.

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