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Outage in Exoscale

[API] Increased Error Rates and Latencies

Resolved Major
April 24, 2026 - Started 15 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating an increased error rates and latencies on the API. We'll post an update as soon as we have more information.

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Latest Updates ( sorted recent to last )
15 days ago - at 04/24/2026 10:06AM

Mitigation has been fully applied and the service is back to nominal. We are still monitoring the state of the service.

15 days ago - at 04/24/2026 09:47AM

We are still working on mitigation, situation should have stabilized for a subset of NLBs.

15 days ago - at 04/24/2026 09:26AM

We are still working on mitigations.

15 days ago - at 04/24/2026 09:15AM

We are applying mitigations to resolve the issue.

15 days ago - at 04/24/2026 09:08AM

update: adding NLB in impacted services

15 days ago - at 04/24/2026 08:58AM

update: increasing severity from informational to major outage

15 days ago - at 04/24/2026 08:52AM

We are investigating an increased error rates and latencies on the API. We'll post an update as soon as we have more information.

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