Outage in Expel

Workbench Access Degraded

Resolved Minor
April 14, 2025 - Started 18 days ago - Lasted 38 minutes
Official incident page

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Outage Details

At 11:16AM ET, we began experiencing a problem with Workbench that is preventing users from accessing Workbench. We have identified the root cause and are working on a remediation. We have rolled out a previous, working version of Workbench and service has been restored. SOC operations were affected, but alert ingestion was not affected. We will continue monitoring and provide another update by 12:30pm ET.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/14/2025 04:21PM

This incident has been resolved.

MONITORING 18 days ago - at 04/14/2025 03:44PM

At 11:16AM ET, we began experiencing a problem with Workbench that is preventing users from accessing Workbench.

We have identified the root cause and are working on a remediation. We have rolled out a previous, working version of Workbench and service has been restored. SOC operations were affected, but alert ingestion was not affected. We will continue monitoring and provide another update by 12:30pm ET.

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