Outage in Expel

The Alert Analysis Dashboard is not displaying data

Resolved Minor
October 09, 2025 - Started 1 day ago - Lasted 31 minutes
Official incident page

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Outage Details

At 13:30UTC, we began experiencing a problem with the Alert Analysis Dashboard that is preventing users from seeing metrics on that page only. Alert ingestion & SOC operations are not affected. We will provide an update by 14:30UTC.
Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 10/09/2025 02:25PM

The incident has been resolved and the Alert Analysis Dashboard is once again fully available. No customer data was lost, and SOC operations were not impacted.

MONITORING about 24 hours ago - at 10/09/2025 02:23PM

We have implemented a fix and believe the incident to be resolved. We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.

INVESTIGATING 1 day ago - at 10/09/2025 01:56PM

At 13:30UTC, we began experiencing a problem with the Alert Analysis Dashboard that is preventing users from seeing metrics on that page only. Alert ingestion & SOC operations are not affected. We will provide an update by 14:30UTC.

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