Outage in Expel
The Alert Analysis Dashboard is not displaying data
Resolved MinorIncident Report
At 13:30UTC, we began experiencing a problem with the Alert Analysis Dashboard that is preventing users from seeing metrics on that page only. Alert ingestion & SOC operations are not affected. We will provide an update by 14:30UTC.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 10/09/2025 02:25PM
The incident has been resolved and the Alert Analysis Dashboard is once again fully available. No customer data was lost, and SOC operations were not impacted.
MONITORING
21 days ago - at 10/09/2025 02:23PM
We have implemented a fix and believe the incident to be resolved. We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.
INVESTIGATING
22 days ago - at 10/09/2025 01:56PM
At 13:30UTC, we began experiencing a problem with the Alert Analysis Dashboard that is preventing users from seeing metrics on that page only. Alert ingestion & SOC operations are not affected. We will provide an update by 14:30UTC.
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