Outage in Expel

Investigations inadvertent metadata update

Resolved Major
June 06, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

At approximately 11:20 am Eastern Time "updated at" metadata for Investigation records were incorrectly altered to a more recent time. This has triggered unintentional notifications to organizations. We are currently working to restore the correct "updated at" metadata for these records
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/06/2025 02:39AM

We have restored the correct "updated at" metadata for these records. No further unintentional notifications should be triggered.

MONITORING 1 day ago - at 06/06/2025 02:12AM

We have corrected the incorrect "updated at" metadata for investigation records and we are currently monitoring system activity.

IDENTIFIED 1 day ago - at 06/06/2025 01:22AM

At approximately 11:20 am Eastern Time "updated at" metadata for Investigation records were incorrectly altered to a more recent time. This has triggered unintentional notifications to organizations.

We are currently working to restore the correct "updated at" metadata for these records

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