Outage in Expel

Service Update: Wiz Alert Status Syncing

Resolved Minor

June 11, 2025 - Started 11 months ago - Lasted 8 months
Official incident page

Incident Report

On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error. Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding. We will share an update as soon as the fix is deployed and syncing is re-enabled. Thank you for your understanding.

Components affected

Expel Ticketing systems (via email, such as Jira)

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/26/2026 03:22PM

Resolved - On January 23rd we have fixed and re-enabled alert status syncing between Expel Workbench and Wiz. If alert status syncing is not working as expected, please ensure the required permissions outlined in the Setup Guide are provided.

IDENTIFIED 11 months ago - at 06/11/2025 05:13PM

On May 19th, we temporarily disabled the alert status syncing feature between Expel Workbench and Wiz due to an identified error.

Importantly, this does not affect Expel’s ability to deliver MDR services for Wiz. Workbench continues to ingest alerts from Wiz as expected, and our SOC is actively monitoring and responding.

We will share an update as soon as the fix is deployed and syncing is re-enabled.

Thank you for your understanding.

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