Outage in Expel

Alert Ingestion Delay for AWS Cloudtrail Events

Resolved Major
July 09, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have implemented a fix and believe the incident to be resolved. We are currently processing the backlog. We will provide another update by 7pm ET.
Components affected
Expel Alert ingestion

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/09/2025 11:37PM

The backlog has been processed. The incident has been resolved. No customer data was lost, and SOC operations were not impacted.

MONITORING 4 months ago - at 07/09/2025 11:00PM

The backlog is still being processed. We will provide another update by 7:30pm ET.

MONITORING 4 months ago - at 07/09/2025 10:32PM

We have implemented a fix and believe the incident to be resolved. We are currently processing the backlog. We will provide another update by 7pm ET.

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