Outage in Expel

Alert Ingestion Delayed

Resolved Minor
July 29, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

Starting at around 12pm ET we began experiencing delay with ingestion on some integrations. We will provide an update by 2pm ET.
Components affected
Expel Alert ingestion

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/29/2025 09:54PM

The incident has been resolved and we are continuing with normal operations for triaging new alerts.

MONITORING 3 months ago - at 07/29/2025 09:01PM

We continue to see further improvement in alert ingestion delays and are monitoring the health of the platform. We will provide an update by 6:00pm ET.

IDENTIFIED 3 months ago - at 07/29/2025 08:02PM

We continue to see an improvement in alert ingestion delays and are monitoring the health of the platform. We will provide an update by 5pm ET.

IDENTIFIED 3 months ago - at 07/29/2025 07:05PM

We are seeing an improvement in alert ingestion delays and are continuing to take action to ensure health of the platform. We will provide an update by 4pm ET.

IDENTIFIED 3 months ago - at 07/29/2025 05:57PM

We have identified the root cause of alert ingestion delays and are taking action to remediate the issue. We are monitoring the health of the platform and will provide an update by 3pm ET.

IDENTIFIED 3 months ago - at 07/29/2025 05:10PM

Starting at around 12pm ET we began experiencing delay with ingestion on some integrations. We will provide an update by 2pm ET.

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