Outage in Expel
Alert Ingest Delay
Resolved MajorIncident Report
At 7pm ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 12:30AM.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 08/08/2025 05:21AM
The incident has been resolved, and all systems are once again fully available. No customer data was lost.
MONITORING
6 months ago - at 08/08/2025 05:04AM
The system is recovering. Alert ingestion is catching up.
INVESTIGATING
6 months ago - at 08/08/2025 04:23AM
Root cause still under investigation but system is recovering. We will provide an update by 1:30am.
INVESTIGATING
6 months ago - at 08/08/2025 03:28AM
At 7pm ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 12:30AM.
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Detection pipeline availability - about 1 month ago
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