Alert Ingest Delay

The incident has been resolved. All systems are once again fully available. No customer data was lost.

We have identified the root cause. Alert ingestion is recovering. No customer data was lost. We will provide another update by 12:30pm ET.

Root cause still under investigation but system is recovering. We will provide an update by 11:30am.

We are still investigating. We will provide an update by 10:30AM.

We are still investigating. We will provide an update by 9:30AM.

We are still investigating. We will provide an update by 8:30AM.

At 2am ET, we began experiencing a problem with alert ingestion. SOC operations are affected, but will catch up once service is restored; no data will be lost. We will provide an update by 7:30AM.