Outage in Expel

Delivery failure for Teams messages

Resolved Major

November 18, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

Workbench cannot currently deliver notifications to Microsoft Teams. The issue began around 9:45am ET. Expel is actively investigating the issue to determine if it is related to the larger Cloudflare outage. We recommend you utilize email notifications in the interim, and can confirm communicating with Expel personnel via Microsoft Teams still works. The issue is specific to Workbench notifications.

Components affected

Expel Teams

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/19/2025 06:17PM

This incident has been resolved.

MONITORING 3 months ago - at 11/18/2025 03:50PM

The underlying issue has been resolved

We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.

IDENTIFIED 3 months ago - at 11/18/2025 03:34PM

Workbench cannot currently deliver notifications to Microsoft Teams. The issue began around 9:45am ET. Expel is actively investigating the issue to determine if it is related to the larger Cloudflare outage.

We recommend you utilize email notifications in the interim, and can confirm communicating with Expel personnel via Microsoft Teams still works. The issue is specific to Workbench notifications.

Latest Expel outages

Workbench Outbound Notifications Delay - 5 days ago

Scheduled Infrastructure Maintenance - 17 days ago

Alert Ingestion Delay - 18 days ago

Phishing Service Sending Multiple Notifications - about 1 month ago

Detection pipeline availability - about 1 month ago

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