Outage in Expensify

Sage Intacct "Session Initialization Error" preventing Sync or Report Export from Expensify

Resolved Major
May 10, 2024 - Started 12 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigation an issue between Expensify and Sage Intacct where users are receiving only an error stating "Session Initialization Error" when syncing Expensify policies or exporting reports to Sage Intacct.
Components affected
Expensify Integration APIs
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/10/2024 07:16PM

The issue has now been resolved. All affected users should now be able to sync their policies and export reports to Sage Intacct.

INVESTIGATING 12 months ago - at 05/10/2024 03:06PM

We are currently investigation an issue between Expensify and Sage Intacct where users are receiving only an error stating "Session Initialization Error" when syncing Expensify policies or exporting reports to Sage Intacct.

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