Outage in Expensify

Amex Business API Data Import Resumed - Monitoring

Major
June 18, 2025 - Started 9 days ago
Official incident page

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Outage Details

Our team is currently investigating an issue with data importing via the Amex Business API. Transaction data import has been paused while we track down the underlying issue. This will not affect card assignments. Note: This does not affect the Amex @Work Commercial feed.
Components affected
Expensify American Express
Latest Updates ( sorted recent to last )
MONITORING 7 days ago - at 06/20/2025 11:05PM

We have identified the issue affecting data imports via the Amex Business API, and it appears to have been temporary. Expense import has now been resumed, and transactions from American Express cards should once again be importing as expected.

If you continue to experience any issues, please reach out to Concierge via in-app chat or email us at concierge@expensify.com with specific examples for further investigation.

INVESTIGATING 9 days ago - at 06/18/2025 04:05AM

Our team is currently investigating an issue with data importing via the Amex Business API. Transaction data import has been paused while we track down the underlying issue. This will not affect card assignments. Note: This does not affect the Amex @Work Commercial feed.

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