Outage in Expensify

Blank box when connecting personal cards

Resolved Minor
August 04, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our team has identified an issue affecting the connection or fixing of personal card feeds. This applies to Amex US, Chase, Capital One, Bank of America, Wells Fargo and Citi cards connected in personal account settings in Expensify Classic. This does not affect corporate cards connected at the Domain level or commercial feeds. The underlying cause has been identified, and we're working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/04/2025 01:14PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 08/04/2025 10:13AM

Our team has identified an issue affecting the connection or fixing of personal card feeds. This applies to Amex US, Chase, Capital One, Bank of America, Wells Fargo and Citi cards connected in personal account settings in Expensify Classic. This does not affect corporate cards connected at the Domain level or commercial feeds. The underlying cause has been identified, and we're working on a fix.

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