Outage in Expensify

Users logged in with SAML/SSO may be repeatedly logged out

Resolved Minor
December 11, 2025 - Started 17 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue where users who are logged in through SAML/SSO are immediately logged back out. Please reach out to concierge@expensify.com if you're affected.
Components affected
Expensify Website And Mobile App

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 12/13/2025 01:51AM

This incident has been resolved. Please update to app version 9.2.76-0 or above.

MONITORING 16 days ago - at 12/12/2025 06:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 17 days ago - at 12/11/2025 11:59PM

We are currently investigating an issue where users who are logged in through SAML/SSO are immediately logged back out. Please reach out to concierge@expensify.com if you're affected.

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Degraded Performance - 11 days ago
Site outage - about 1 month ago
Service Outage: Website and mobile app - 2 months ago

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