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Outage in Expensify

Expense Import Outage

Resolved Minor
September 27, 2019 - Started over 6 years ago - Lasted over 2 years
Official incident page

Incident Report

Commercial Card feeds are currently not updating new transactions nor populating cards to assign. We are investigating this issue and will post an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 09/27/2019 05:39PM

Thanks for your patience! You should be able to import expenses via spreadsheet normally. For all direct card connections, including commercial feeds, you can now assign new cards normally. For cards that were already connected, please click the Update button on the card to refresh the transaction list. Please report any lingering issues to concierge@expensify.com.

INVESTIGATING over 6 years ago - at 09/27/2019 04:44PM

We are continuing to investigate this issue.

INVESTIGATING over 6 years ago - at 09/27/2019 04:43PM

We are continuing to investigate this issue and have identified more areas affected. Currently affected areas are:
- Importing expenses via spreadsheet
- Some direct bank connections (IE: Chase, American Express Personal)
- Commercial Card Feeds (AmEx GL1025, Visa VCF, MasterCard CDF)

Our team is working diligently on finding a resolution and we'll keep you updated here.

INVESTIGATING over 6 years ago - at 09/27/2019 03:50PM

Commercial Card feeds are currently not updating new transactions nor populating cards to assign. We are investigating this issue and will post an update as soon as possible.

Latest Expensify outages

Degraded Performance - 18 days ago
Expensify Magic Codes not working - about 1 month ago
Site Issue - about 2 months ago
Continuing to monitor site issues - about 2 months ago

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