New Mileage module version introduced regressions for specific cases

We are pleased to inform you that the issue has been resolved.
Our team has successfully implemented the solution, and everything is now functioning as expected.
Thank you for your patience and understanding throughout this process.
If you have any further questions or encounter any issues, please do not hesitate to reach out to us.

A fix has been implemented and we are monitoring the results.

We are progressing well with the resolution and expect to have more information soon.
Thank you for your patience as we finalize the solution

We are diligently working to resolve the issue and are making steady progress. We will keep you updated with further information as soon as it becomes available

We have identified a candidate fix and it is currently under review.
Our team is carefully evaluating this solution to ensure it effectively addresses the problem and minimizes any potential disruptions.
While we are making every effort to expedite this process, implementing and validating the fix may still require additional time and could extend into the night.
We are working hard to resolve this issue as quickly as possible.
We will keep you informed of our progress and provide further updates once the review is complete and we have more information.
Thank you for your continued patience and understanding

Our team is working hard to resolve the problem and will share progress updates with you as they become available.

We are making every effort to resolve this matter and will provide further updates as we continue our work.

Our team is focused on addressing the current problem and will keep you informed of our progress.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Yesterday afternoon (7PM CEST), we rolled out an update to the Mileage Expenses module in Expensya.
This update introduces enhanced configuration options, which are particularly useful for countries where mileage rates vary depending on fuel type.
However, we have identified that this update has caused a regression for certain vehicle types affecting existing customers.
Our team is working diligently around the clock to develop a hotfix to address these issues.
We will reach out to the impacted customers directly to provide updates and assistance.
Next Update : in 30 minutes
Thank you for your patience and understanding