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Experian Data Quality Outage History

Every past Experian Data Quality outage tracked by IsDown, with detection times, duration, and resolution details.

There were 155 Experian Data Quality outages since February 2020. The 38 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 11, 2026

May 2026: Performance Degraded - Email Validate Batch

Detected May 11, 2026 5:02 AM EDT · Resolved May 11, 2026 6:21 AM EDT · Duration about 1 hour

Experian Data Quality experienced degraded performance in their Automated Batch Email Validation service for 1.3 hours. The incident affected the email validation batch processing functionality. The issue was investigated and resolved without further details on the specific cause or resolution method.

Minor May 4, 2026

May 2026: Hosted Aperture Data Studio AU1 Slow Workflow Execution.

Detected May 4, 2026 3:30 AM EDT · Resolved May 4, 2026 6:41 AM EDT · Duration about 3 hours

Experian Data Quality's Hosted Aperture Data Studio AU1 experienced slow workflow execution for 3.2 hours. The performance issues affected users' ability to run workflows at normal speeds. The service was restored and monitored before being fully resolved.

Minor April 29, 2026

April 2026: Incident Notification P2 - Issue with EAV/AV SOAP - OPEN

Detected Apr 29, 2026 7:24 AM EDT · Resolved Apr 29, 2026 7:58 AM EDT · Duration 34 minutes

Experian Data Quality experienced a 34-minute service disruption affecting the Address Validation components, specifically the EAV/AV SOAP services. The incident impacted users' ability to access address validation functionality through the SOAP interface. The issue was identified and resolved, with normal service restored.

Minor April 29, 2026

April 2026: Email Validate Real Time - Some customers might have experienced elevated response times

Detected Apr 29, 2026 2:32 AM EDT · Resolved Apr 29, 2026 4:06 AM EDT · Duration about 2 hours

Experian's Email Validate Real Time service experienced elevated response times affecting the Email Validation and Experian Email Validation components for 1.6 hours. The service team actively monitored the situation and confirmed resolution once response times stabilized with no further reoccurrences.

Minor April 27, 2026

April 2026: Higher response times for EAV and Address Validate v2 in ANZ region

Detected Apr 27, 2026 8:48 PM EDT · Resolved Apr 27, 2026 10:06 PM EDT · Duration about 1 hour

Experian Data Quality experienced higher than normal response times for Address Validation services (EAV and REST v2) in the ANZ region, affecting some customers for 1.3 hours. The service degradation was investigated and fully resolved.

Minor April 26, 2026

April 2026: Higher response times for EAV and Address Validate v2 in ANZ region

Detected Apr 26, 2026 11:24 PM EDT · Resolved Apr 26, 2026 11:37 PM EDT · Duration 13 minutes

Experian Data Quality experienced higher response times for Address Validation and Address Validation (REST v2) services in the ANZ region for 13 minutes. The performance degradation affected both the EAV and Address Validate v2 components. The incident was investigated and resolved within the same timeframe.

Minor April 23, 2026

April 2026: Address validation - Elevated Response Times and Intermittent Errors

Detected Apr 23, 2026 1:51 AM EDT · Resolved Apr 23, 2026 2:07 AM EDT · Duration 16 minutes

Experian's Address Validation service experienced elevated response times and intermittent errors for 16 minutes. Some users encountered slower than normal performance and related error messages during this period. The incident was resolved after investigation and monitoring confirmed the service returned to normal operation.

Major April 15, 2026

April 2026: Experian Hosted Aperture Data Studio service outage

Detected Apr 15, 2026 4:02 AM EDT · Resolved Apr 15, 2026 4:19 AM EDT · Duration 17 minutes

The Experian Hosted Aperture Data Studio service experienced a major outage that prevented users from accessing the platform. The issue was identified and a fix was implemented within 17 minutes. The incident was fully resolved, restoring normal service functionality.

Minor March 30, 2026

March 2026: Experian Hosted Aperture Data Studio service outage

Detected Mar 30, 2026 3:40 AM EDT · Resolved Mar 30, 2026 11:05 AM EDT · Duration about 7 hours

Experian Hosted Aperture Data Studio experienced a service outage that lasted 7.4 hours, preventing users from accessing the platform. The technical team identified the root cause and implemented a fix to restore service functionality. The incident was fully resolved after a monitoring period to ensure service stability.

Minor March 29, 2026

March 2026: High error rates detected across the EAV US Cloud instance.

Detected Mar 29, 2026 10:26 PM EDT · Resolved Mar 30, 2026 2:23 AM EDT · Duration about 4 hours

Experian Data Quality experienced high error rates across the EAV US Cloud instance, affecting the Experian Address Validation component for 4 hours. The service disruption impacted address validation functionality during this period. The incident was resolved after investigation and remediation efforts.