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Experian Data Quality Outage History

Every past Experian Data Quality outage tracked by IsDown, with detection times, duration, and resolution details.

There were 149 Experian Data Quality outages since February 2020. The 34 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 23, 2026

April 2026: Address validation - Elevated Response Times and Intermittent Errors

Detected Apr 23, 2026 1:51 AM EDT · Resolved Apr 23, 2026 2:07 AM EDT · Duration 16 minutes

Experian's Address Validation service experienced elevated response times and intermittent errors for 16 minutes. Some users encountered slower than normal performance and related error messages during this period. The incident was resolved after investigation and monitoring confirmed the service returned to normal operation.

Major April 15, 2026

April 2026: Experian Hosted Aperture Data Studio service outage

Detected Apr 15, 2026 4:02 AM EDT · Resolved Apr 15, 2026 4:19 AM EDT · Duration 17 minutes

The Experian Hosted Aperture Data Studio service experienced a major outage that prevented users from accessing the platform. The issue was identified and a fix was implemented within 17 minutes. The incident was fully resolved, restoring normal service functionality.

Minor March 30, 2026

March 2026: Experian Hosted Aperture Data Studio service outage

Detected Mar 30, 2026 3:40 AM EDT · Resolved Mar 30, 2026 11:05 AM EDT · Duration about 7 hours

Experian Hosted Aperture Data Studio experienced a service outage that lasted 7.4 hours, preventing users from accessing the platform. The technical team identified the root cause and implemented a fix to restore service functionality. The incident was fully resolved after a monitoring period to ensure service stability.

Minor March 29, 2026

March 2026: High error rates detected across the EAV US Cloud instance.

Detected Mar 29, 2026 10:26 PM EDT · Resolved Mar 30, 2026 2:23 AM EDT · Duration about 4 hours

Experian Data Quality experienced high error rates across the EAV US Cloud instance, affecting the Experian Address Validation component for 4 hours. The service disruption impacted address validation functionality during this period. The incident was resolved after investigation and remediation efforts.

Minor March 7, 2026

March 2026: Degraded performance for EAV and GI

Detected Mar 7, 2026 9:59 AM EST · Resolved Mar 7, 2026 12:18 PM EST · Duration about 2 hours

Experian Data Quality experienced degraded performance affecting the Experian Address Validation and Address Validation (REST v2) components, causing increased response times for some customers. The incident lasted 2.3 hours and has been resolved.

Minor March 5, 2026

March 2026: Address Validate (SOAP) performance degradation

Detected Mar 5, 2026 1:33 AM EST · Resolved Mar 5, 2026 2:25 AM EST · Duration about 1 hour

Experian Data Quality's Address Validation (SOAP) service experienced performance degradation for 52 minutes, with users in the APAC region encountering higher response times. The incident was resolved after investigation and monitoring.