Outage in Extensiv
Issue with Billing Manager data downloads
Resolved Minor
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Outage Details
We are currently investigating an issue in which data downloads for Billing Manager are not pulling all charge lines. We will update this status as we learn more.
Components affected
Extensiv Billing ManagerLatest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/21/2024 07:57PM
This incident has been resolved.
MONITORING
11 months ago - at 06/21/2024 05:46PM
A fix has been released for this issue. We are currently monitoring operations to ensure full functionality is restored.
IDENTIFIED
11 months ago - at 06/20/2024 08:02PM
We are continuing to work on a fix for this issue and will update this status once that has been released.
IDENTIFIED
11 months ago - at 06/20/2024 05:11PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 months ago - at 06/20/2024 03:35PM
We are currently investigating an issue in which data downloads for Billing Manager are not pulling all charge lines. We will update this status as we learn more.
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