F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260803-491

We are glad to confirm that the previously observed service degradation affecting Global Log Receiver (GLR) has been resolved, and GLR is operating normally.

Following service restoration, our engineering teams have continued to monitor the platform to ensure sustained stability, and no further issues have been detected. There was no traffic interruption, and all core F5 Distributed Cloud Console services remained fully operational throughout the event.

This incident is now considered closed.

Thank you for your patience and understanding.

Sincerely,
F5 Distributed Cloud

The F5 Distributed Cloud has identified a degradation affecting Global Log Receiver (GLR). by now service has been restored and our engineering teams are actively monitoring to ensure continued platform stability. We will provide additional updates as more information becomes available.

Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational.

We appreciate your patience and understanding.

This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR logs latency.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 04:38 PM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.