Outage in F5 Distributed Cloud
Incident Advisory: INC-20260509-457
Resolved MinorIncident Report
Summary AI Generated
F5 Distributed Cloud experienced delays in CDN configuration propagation across multiple regions for approximately 21.6 hours, starting on May 9, 2026 at 20:55 UTC. The incident affected CDN deployment configurations but did not impact customer traffic. The issue was resolved on May 10, 2026 at 18:36 UTC after remediation actions restored normal configuration propagation behavior across all affected regions.
This advisory is to inform you that we are currently investigating reports of delay in configuration propagation for CDN in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05/09/2026, 20:55 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/10/2026 06:36PM
The issue with the delays in configuration propagation for CDN deployments has been resolved and after monitoring the services remain fully operational.
This incident has been marked as resolved.
We appreciate your patience and understanding. If you continue to experience any issues or have concerns, please contact our support team.
MONITORING
12 days ago - at 05/09/2026 09:29PM
This advisory is to inform you that the issue involving delays in configuration propagation for CDN deployments has now been resolved.
We have successfully implemented remediation actions, and normal configuration propagation behavior has been fully restored across all affected regions. Additionally, we have validated that there was no impact to customer traffic during this event.
We will continue to closely observe the environment as part of our standard post-incident monitoring process.
We appreciate your patience and understanding throughout this investigation. If you continue to experience any issues or have concerns, please contact our support team.
INVESTIGATING
12 days ago - at 05/09/2026 09:06PM
This advisory is to inform you that we are currently investigating reports of delay in configuration propagation for CDN in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 05/09/2026, 20:55 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
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