Outage in F5 Distributed Cloud
F5 Bot Defense - Service Degradation - Shared Rate Limiter - INC-20260606-469
Resolved MinorIncident Report
Summary AI Generated
F5 Bot Defense experienced service degradation for 20.7 hours after a scheduled maintenance window on June 6th, 2026, caused by false positives in rate-limiting policies that incorrectly blocked legitimate traffic. The issue affected the shared rate limiter component, leading to performance problems for users relying on bot protection services. The F5 team resolved the rate-limiting policy issues and restored normal service functionality by June 7th at 18:00 UTC.
Following a scheduled maintenance window on June 6th 2026 at 14:00 UTC, we identified a performance degradation caused by false positives in rate-limiting policies.
Our teams were immediately engaged, and corrective actions were taken to resolve the issue. The incident was resolved at 18:00 UTC and all systems are now operating normally.
We sincerely apologize for any inconvenience caused and appreciate your patience as we worked to resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/07/2026 06:01PM
The F5 Distributed Cloud team has successfully resolved the issue that was causing the false positives in rate-limiting policies. Services are now functioning as expected, and we will continue to monitor to ensure ongoing stability.
If you have any questions or continue to experience issues, please reach out to our support team through your established channels. This incident is now considered resolved.
We appreciate your patience and understanding while we worked to restore service.
MONITORING
5 days ago - at 06/06/2026 09:20PM
Following a scheduled maintenance window on June 6th 2026 at 14:00 UTC, we identified a performance degradation caused by false positives in rate-limiting policies.
Our teams were immediately engaged, and corrective actions were taken to resolve the issue. The incident was resolved at 18:00 UTC and all systems are now operating normally.
We sincerely apologize for any inconvenience caused and appreciate your patience as we worked to resolve the issue.
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