F5 Distributed Cloud - Service Degradation- Regional Edge- Propagation Issue in Mumbai (MB2)- INC-20260729-489

The F5 Distributed Cloud team had successfully resolved the issue affecting the connectivity in Mumbai Regional Edge (MB2), and after an extensive period of monitoring, we can confirm that no further impact was observed.

We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

The F5 Distributed Cloud team has identified and corrected the configuration propagation issue at the Mumbai (MB2) Regional Edge. The propagation issue has been resolved, and no further customer impact is expected. We are currently monitoring the environment to ensure continued stability. We appreciate your patience and will provide a final update once we confirm that full service stability is maintained.

The F5 Distributed Cloud team has identified a performance degradation issue isolated to Mumbai Regional Edge and is actively investigating the issue. We are committed to resolving this with urgency to minimize the impact on our customer services. We will provide further updates as more information becomes available. We appreciate your patience and understanding

This advisory is to inform you that we are currently investigating reports of service degradation affecting Mumbai regional edge.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 08:40 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.