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Outage in F5 Distributed Cloud

Incident Advisory: INC-20260814-494

Resolved Minor
August 14, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

**F5 Distributed Cloud – Paris (PA4) Regional Edge Degradation** On August 14, 2026, the Paris (PA4) Regional Edge experienced a service degradation lasting approximately 2.5 hours, beginning at 14:50 UTC. The incident caused elevated 5xx error responses and increased latency on the Global Log Receiver (GLR) service. The issue was fully resolved by 19:03 UTC, with all services returning to normal operation.

We are currently investigating a service degradation in the Paris (PA4) region that began around 14th Aug at 14:50 UTC. Engineering teams have observed an increase in 5xx responses and are actively investigating the underlying cause. We are continuing to monitor the situation closely and will provide further updates as more information becomes available. - During our investigation, we observed an increase in latency affecting the Global Log Receiver service in the Paris (PA4) region

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/14/2026 07:03PM

The F5 Distributed Cloud team can confirm that the issue affecting the Paris (PA4) Regional Edge and the Global Log Receiver (GLR) service has been fully resolved.

We sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.

INVESTIGATING 7 days ago - at 08/14/2026 04:31PM

We are currently investigating a service degradation in the Paris (PA4) region that began around 14th Aug at 14:50 UTC. Engineering teams have observed an increase in 5xx responses and are actively investigating the underlying cause.

We are continuing to monitor the situation closely and will provide further updates as more information becomes available.

- During our investigation, we observed an increase in latency affecting the Global Log Receiver service in the Paris (PA4) region

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