Outage in Facebook
Outage in WhatsApp Business API - Cloud API
Resolved Major
February 20, 2026 - Started 9 days ago
- Lasted about 22 hours
Incident Report
The high disruptions impacting messages on Coexistence are ongoing. Our teams are actively investigating and implementing additional mitigation. Next update within 12 hours, or sooner if there are changes
Latest Updates ( sorted recent to last )
HIGH DISRUPTIONS
9 days ago - at 02/20/2026 08:58AM
The high disruptions impacting messages on Coexistence are ongoing. Our teams are actively investigating and implementing additional mitigation. Next update within 12 hours, or sooner if there are changes
HIGH DISRUPTIONS
9 days ago - at 02/19/2026 06:54PM
The fix for the high disruptions impacting messages on Coexistence is currently deploying. The current expected deployment time is in 6 hours. We will provide another update once the fix is deployed.
HIGH DISRUPTIONS
9 days ago - at 02/19/2026 06:24PM
We are currently experiencing high disruptions impacting messages on Coexistence. After onboarding, WhatsApp Business App and Web Companion devices display "Waiting for this message" for messages sent via the Cloud API. Our engineering teams are actively investigating. We will provide another update within 1 hour or sooner if additional information becomes available.
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