WhatsApp Business API experienced a major outage affecting Cloud API Business Initiated Calling functionality for 9.8 hours. The disruption prevented businesses from initiating calls through the WhatsApp Cloud API service. Engineering teams investigated and resolved the issue, restoring normal calling capabilities.
We are currently experiencing high disruptions impacting Cloud API - Business Initiated Calling. Our engineering teams are investigating the issue. We will provide another update if additional information is available.
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