WhatsApp Business API experienced medium disruptions affecting template messages with URL buttons and media headers, with iOS users on version 2.26.8.76 seeing a broken experience. The outage lasted 22.2 hours starting March 6, 2026 at 20:00 UTC. Facebook deployed a fix with resolution expected by March 13, 2026 at 19:00 UTC.
We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.
We are currently experiencing Medium Disruptions impacting template messages that include a URL button and a media header. Users on iOS 2.26.8.76 may see a broken experience. This issue started at Mar 06 2026 20:00:00 UTC. We are currently deploying the fix and the expected deployment time is in Mar 13 2026 19:00:00 UTC. We will provide another update within 12 hours or sooner if additional information is available.
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