Outage in Facebook
Outage in WhatsApp Business API - Cloud API
Resolved Major
May 19, 2026 - Started 1 day ago
- Lasted about 12 hours
Incident Report
Summary AI Generated
WhatsApp Business Cloud API experienced a major outage lasting 11.7 hours, with high disruptions affecting webhook delivery and media message sending starting at 11:30 AM SGT on May 19th. The service has been fully restored and recovered from the outage.
We are currently experiencing high disruptions impacting webhook delivery and sends of media messages on Whatsapp Cloud API. This issue started at 11:30 am SGT on May 19th. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Latest Updates ( sorted recent to last )
HIGH DISRUPTIONS
1 day ago - at 05/19/2026 04:59AM
We are currently experiencing high disruptions impacting webhook delivery and sends of media messages on Whatsapp Cloud API. This issue started at 11:30 am SGT on May 19th. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
RESOLVED
1 day ago - at 05/19/2026 04:59AM
We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.
source IsDown
Widespread login issues reported
Reports started 31 minutes before official outage was reported
Users face problems logging in; many encounter loop back to login after completing CAPTCHA, preventing access to services like ad billing.
Latest Facebook outages
Outage in Messenger Platform - Platform Status - 1 day ago
Outage in Meta Business Suite - Inbox - 13 days ago
Outage in Facebook Ads Manager - Ads Delivery - 14 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
