Outage in Factorial

Broken Factorial application

Resolved Major
July 15, 2024 - Started over 1 year ago - Lasted 31 minutes
Official incident page

Incident Report

Due to an error introduced in our latest release, the Factorial application is currently broken. Our teams have identified the source of the problem and are investigating a fix to be deployed as soon as possible.
Components affected
Factorial Frontend

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/15/2024 12:13PM

The service has been restored; app.factorialhr.com is fully operational again.
We apologize for the inconvenience caused and will perform an investigation to ensure such errors don't happen again in the future.

IDENTIFIED over 1 year ago - at 07/15/2024 11:58AM

A fix is underway.

INVESTIGATING over 1 year ago - at 07/15/2024 11:50AM

Due to an error introduced in our latest release, the Factorial application is currently broken.
Our teams have identified the source of the problem and are investigating a fix to be deployed as soon as possible.

Latest Factorial outages

Performance issue - about 1 month ago
Scheduled Job Disruption - 5 months ago
Major outage - 6 months ago

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