Outage in Factorial

Full service is unavailable: 3rd party provider issue

Resolved Minor

December 05, 2025 - Started 4 months ago - Lasted 37 minutes
Official incident page

Incident Report

Our webpage and application is experiencing a service outage, due to a technical issue with an infrastructure provider we rely on (CloudFlare). Other web services you use might also be affected. We will contact our provider and keep offering updates during the next minutes.

Components affected

Factorial Frontend Factorial Backend

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/05/2025 09:23AM

This incident has been resolved.

MONITORING 4 months ago - at 12/05/2025 09:18AM

Our infrastructure provider has implemented a fix and Factorial is now fully available again. We keep monitoring the situation to confirm all our users are able to access the website.

Thank you for the patience.

INVESTIGATING 4 months ago - at 12/05/2025 09:04AM

Our webpage and application is experiencing a service outage, due to a technical issue with an infrastructure provider we rely on (CloudFlare). Other web services you use might also be affected.

We will contact our provider and keep offering updates during the next minutes.

Latest Factorial outages

Issue refreshing advanced reports - about 2 months ago

Degraded service performance - about 2 months ago

Issue refreshing advanced reports - about 2 months ago

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