Outage in Factorial

Login service outage

Resolved Major

February 12, 2026 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an authentication issue affecting Factorial login services. Our engineering team is actively working on a resolution, and we will provide further updates shortly.

Components affected

Factorial Backend Factorial Frontend

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Latest Updates ( sorted recent to last )

RESOLVED about 8 hours ago - at 02/12/2026 03:13PM

Service has been restored. We have reverted a recent deployment that caused the login issues, and users should now be able to access Factorial without interruption. Thank you for your patience.

INVESTIGATING about 9 hours ago - at 02/12/2026 02:14PM

We continue to investigate the origin of the issue. Meanwhile, we have decided to enable the maintenance page, so all of the application is unavailable for the time being. We are working to restore the service as soon as possible.
We apologise for the inconvenience.

INVESTIGATING about 9 hours ago - at 02/12/2026 01:39PM

We are currently investigating an authentication issue affecting Factorial login services. Our engineering team is actively working on a resolution, and we will provide further updates shortly.

Latest Factorial outages

Demo environment unavailable - about 1 month ago

Full service is unavailable: 3rd party provider issue - 2 months ago

Higher error rates originating in a cache instance - 3 months ago

Performance issue - 5 months ago

Scheduled Job Disruption - 8 months ago

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