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Outage in Factorial

Login service outage

Resolved Major
February 12, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an authentication issue affecting Factorial login services. Our engineering team is actively working on a resolution, and we will provide further updates shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/12/2026 03:13PM

Service has been restored. We have reverted a recent deployment that caused the login issues, and users should now be able to access Factorial without interruption. Thank you for your patience.

INVESTIGATING 3 months ago - at 02/12/2026 02:14PM

We continue to investigate the origin of the issue. Meanwhile, we have decided to enable the maintenance page, so all of the application is unavailable for the time being. We are working to restore the service as soon as possible.
We apologise for the inconvenience.

INVESTIGATING 3 months ago - at 02/12/2026 01:39PM

We are currently investigating an authentication issue affecting Factorial login services. Our engineering team is actively working on a resolution, and we will provide further updates shortly.

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