Outage in Famly

Famly degraded performance

Resolved Minor
April 28, 2023 - Started over 2 years ago - Lasted 38 minutes
Official incident page

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Outage Details

We have discovered a problem in the Famly platform that could mean it’s not working at 100% for all users. We’re investigating the issue and will update you again shortly.
Components affected
Famly App
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/28/2023 12:08PM

We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.

IDENTIFIED over 2 years ago - at 04/28/2023 11:46AM

We have identified the problem in Famly that was causing it to be slow or not working at 100% and are working on a fix. We will update you again in 30 minutes or sooner when we have an update.

INVESTIGATING over 2 years ago - at 04/28/2023 11:40AM

We have discovered a problem in the Famly platform that could mean it’s not working at 100% for all users. We’re investigating the issue and will update you again shortly.

Latest Famly outages

Famly App problems - 5 months ago
Slow updates - about 1 year ago
Performance issues - over 1 year ago
Issues with slow saving of data - about 2 years ago

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