Outage in FAS Research Computing
OOD inaccessible
Resolved Minor
February 11, 2026 - Started 3 days ago
- Lasted about 1 hour
Incident Report
OpenOnDemand for both Cannon and FASSE may be inaccessible for some users. Errors may include: Error -- can't find user for u003cusernameu003e502 proxy errorsFor users that are able to access OOD, performance may be degraded or sessions may get stuck. We are currently investigating the root causes of this incident. Updates to follow
Components affected
FAS Research Computing VDI/OpenOnDemandNeed to monitor FAS Research Computing outages?
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Latest Updates ( sorted recent to last )
INVESTIGATING
3 days ago - at 02/11/2026 04:15PM
OpenOnDemand for both Cannon and FASSE may be inaccessible for some users. Errors may include: Error -- can't find user for u003cusernameu003e502 proxy errorsFor users that are able to access OOD, performance may be degraded or sessions may get stuck. We are currently investigating the root causes of this incident. Updates to follow
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