Outage in Fasterize
Acceleration is disabled.
Resolved Major
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Outage Details
We currently have some issues on one of our european DC. Being fixed. Trafic is interrupted for a large portion of the customers. Really sorry for the inconvenience.
Components affected
Fasterize AccelerationLatest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 06/18/2025 08:55AM
This incident is now resolved. Post-mortem will follow but to sum up: the root cause is a change in a DNS record. During that change, the record pointing to our DC took a temporary wrong value that was captured by some edge servers and stored for one hour. This affected only a subset of edge servers and only a subset of the health checkers responsible for triggering the failover mechanism. This explains why the failover mechanism wasn't fully triggered.
INVESTIGATING
13 days ago - at 06/18/2025 07:49AM
The failover mechanism didn't trigger. We trigger it manually.
INVESTIGATING
13 days ago - at 06/18/2025 07:41AM
We currently have some issues on one of our european DC. Being fixed. Trafic is interrupted for a large portion of the customers. Really sorry for the inconvenience.
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