Outage in Fastly
Support Chat System Issues
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The Fastly support chat system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be delayed or interrupted. In the interim, our https://support.fastly.com services, which support our support@fastly.com email communications, and our phone systems are both unaffected, and may still be used for support communications.All edge cloud products and services are unaffected.
We have identified an issue with our support chat provider.https://status.slack.com/2023-08/56ebd3ce13963c6a Fastly is continuing to monitor the situation and assist as needed with related customer support inquiries through https://support.fastly.com.All other Fastly services and our network availability remain unaffected by this issue.
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