Fastly Customer Services is operational
Updated
Monitoring Fastly since April 2020. Learn more
5 incidents in 2025
IsDown pulls data from Fastly's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 32 incidents for Fastly Customer Services since started monitoring Fastly status in April 2020.
13 days ago · lasted about 15 hours
We're investigating possible performance impact affecting the Support Chat System related to a vendor reported incident.Vendor status page: https://slack-status.com/2025-02/1b757d1d0f444c34Customers may experience failed support case functions whe... More details
15 days ago · lasted about 2 hours
We're investigating possible performance impact affecting the Support Chat System.Network Services and all other services are unaffected. More details
15 days ago · lasted 1 day
Fastly has successfully transitioned to a new Support Portal and support management system. Customers who had open cases during the migration will receive a new support case, and we will provide ongoing support under this new case number. The orig... More details
We've tracked and collected 32 incidents for Fastly Customer Services since started monitoring Fastly status
Number of Incidents
4 issues
Last incident
13 days ago
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IsDown offers an easy way to monitor Fastly with maximum flexibility
IsDown monitors Customer Services for major outages. A major outage is when Customer Services experiences a critical issue that severely affects one or more services/regions. When Fastly marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Fastly status page for minor outages. A minor outage is when Customer Services experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Fastly status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Fastly and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Fastly Customer Services isn't down. You can check Fastly Customer Services status and incident details on the top of the page. IsDown continuously monitors Fastly Customer Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Fastly Customer Services is currently operational. You can check Fastly Customer Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Fastly Customer Services being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Fastly Customer Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Fastly Customer Services last outage was on February 26, 2025 with the title "Vendor Incident with Possible Impact to Support Chat System"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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