Fastly status updated
Fastly Customer Services is working normally
This chart shows the number of user-reported issues for Fastly Customer Services service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Fastly Customer Services is down. The map shows recent Fastly Customer Services outages from around the world.
Customer Services Outage MapIn the last 90 days, Fastly had 1 incident with a median duration of 21 hours 25 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Fastly Customer Services status history below. IsDown detects when Fastly Customer Services is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating elevated errors when users attempt to access our Support Ticketing System. T...
|
Jan 15, 2026 at 06:55 PM UTC
|
about 21 hours |
Check if any Fastly Customer Services component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| Billing System | OK |
| Fastly Web Pages | OK |
| General Updates | OK |
| Support Systems | OK |
Fastly Customer Services is down. You can check Fastly Customer Services status and incident details on the top of the page. IsDown continuously monitors Fastly Customer Services official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Fastly Customer Services seems to be having problems. You can check Fastly Customer Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Fastly Customer Services being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Fastly Customer Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Fastly Customer Services last outage was on January 15, 2026 with the title "Elevated Errors for Support Ticketing System"
IsDown and DownDetector help users determine if Fastly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Fastly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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