Check if Fastly Customer Services is down, recent outages, user-reported issues, and outages map.
Fastly Customer Services is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 0 incidents for Fastly Customer Services since started monitoring Fastly status in April 2020. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
No outages registered
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| Component | Status |
|---|---|
| Fastly Web Pages | OK |
| Support Systems | OK |
| Billing System | OK |
| General Updates | OK |
Monitoring Fastly since April 2020
Customer Services is part of Fastly. Check the Fastly's status.
0 incidents in 2025
Number of Incidents
0 issues
Last incident
- days ago
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Fastly Customer Services is down. You can check Fastly Customer Services status and incident details on the top of the page. IsDown continuously monitors Fastly Customer Services official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Fastly Customer Services seems to be having problems. You can check Fastly Customer Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Fastly Customer Services being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Fastly Customer Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Fastly Customer Services last outage
IsDown and DownDetector help users determine if Fastly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Fastly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Fastly with maximum flexibility
IsDown monitors Customer Services for major outages. A major outage is when Customer Services experiences a critical issue that severely affects one or more services/regions. When Fastly marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Fastly status page for minor outages. A minor outage is when Customer Services experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Fastly status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Fastly and all their 194 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Fastly and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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