Is Fastly Customer Services Down?
Fastly status updated
What is Fastly Customer Services status right now?
Fastly Customer Services is working normally
IsDown last checked Fastly Customer Services status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Apr 2020
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1 incidents caught
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194 components tracked in real-time
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Fastly Customer Services service health over the last 24 hours
This chart shows the number of user-reported issues for Fastly Customer Services service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Customer Services Outage Map
See where users report Fastly Customer Services is down. The map shows recent Fastly Customer Services outages from around the world.
Customer Services Outage Map
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Monitor Fastly Customer Services status and outages
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- Show real-time status on private or public status page
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Fastly Downtime Health — Last 90 Days
In the last 90 days, Fastly had 1 incident with a median duration of 21 hours 25 minutes.
1
Incidents
0
Major Outages
1
Minor Incidents
21
hour
Median Resolution
Recent Fastly Customer Services outages detected by IsDown
Full incident reports for recent Fastly Customer Services outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating elevated errors when users attempt to access our Support Ticketing System. T...
|
Jan 15, 2026 at 06:55 PM UTC
|
about 21 hours |
Get alerts when Fastly Customer Services is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Fastly Customer Services Components Status
Check if any Fastly Customer Services component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| Billing System | OK |
| Fastly Web Pages | OK |
| General Updates | OK |
| Support Systems | OK |
Frequently Asked Questions
Is Fastly Customer Services down today?
Fastly Customer Services is down. You can check Fastly Customer Services status and incident details on the top of the page. IsDown continuously monitors Fastly Customer Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Fastly Customer Services status?
Fastly Customer Services seems to be having problems. You can check Fastly Customer Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Fastly Customer Services outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Fastly Customer Services down today or just slow?
Currently there's no report of Fastly Customer Services being slow. Check on the top of the page if there are any reported problems by other users.
How are Fastly Customer Services outages detected?
IsDown monitors the Fastly Customer Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Fastly Customer Services having an outage right now?
Fastly Customer Services last outage was on January 15, 2026 with the title "Elevated Errors for Support Ticketing System"
How often does Fastly Customer Services go down?
IsDown has tracked 1 Fastly Customer Services incidents since April 2020.
Is Fastly Customer Services down for everyone or just me?
Check the Fastly Customer Services status at the top of this page. IsDown combines official status page data with user reports to show whether Fastly Customer Services is down for everyone or if the issue is on your end.
How IsDown compares to DownDetector when monitoring Fastly?
IsDown and DownDetector help users determine if Fastly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Fastly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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